Technical Questions

Are you having issues progressing to the next step in one of your courses? Try these trouble-shooting steps before you contact support: Make sure you’ve completed any videos or activities present on the step Make sure previous lessons, topics and activities are completed Try accessing…

Need help viewing videos? Are you having trouble playing videos? All Cox Campus courses rely on video content hosted by YouTube or Vimeo. For help on improving your video performance and other video questions please browse the topics below. You can also contact us directly…

Video Upload For best results, make sure your video is in .mov or .mp4 format and that it is under 500 MB in size. The length of your video may impact the size so you may need to compress the video if you are having…